Mindful Living

What to say and do when a colleague snaps: a 7-step de-escalation script that preserves calm and boundaries

Jun 26, 2026 • by Élise Dupont
What to say and do when a colleague snaps: a 7-step de-escalation script that preserves calm and boundaries

I remember the first time a colleague unexpectedly snapped at me in a crowded office: my chest tightened, my ears buzzed, and my first instinct was to freeze or fire back. Since then I’ve learned that a few simple words and deliberate actions can diffuse tension, protect boundaries, and keep relationships intact—without swallowing how you feel. Below I share a 7-step de-escalation script I...

Read more...

Featured

Latest News from Letstalkmore Co